Thank you for shopping with Ebetterway! We are committed to providing you with the best shopping experience. Below, you will find our shipping policy, which outlines how we process, ship, and deliver your orders.

Order Processing Times

• Orders are processed within 1-3 business days (Monday–Friday), excluding holidays.

• Once your order is processed, you will receive a confirmation email with your tracking details.

Shipping Locations

• We ship worldwide, leveraging a global network of suppliers through Modalyst. Our products are sourced from trusted partners on AliExpress and Alibaba, which allows us to offer a wide variety of items.

• Products may ship from international warehouses based in regions such as Asia, Europe, or the United States. This ensures that we can deliver high-quality products directly to your doorstep.

Shipping Methods and Delivery Times

• Standard Shipping: Estimated delivery is 7–21 business days, depending on your location.

• Express Shipping (where available): Estimated delivery is 5–10 business days.

• Delivery times may vary based on your location and the specific supplier fulfilling your order.

• Please note that items in the same order may ship separately if sourced from different suppliers.

Shipping Rates

• Standard Shipping: Rates are calculated at checkout based on your region.

• Express Shipping (when available): Rates vary and will be displayed during checkout.

Customs, Duties, and Taxes

• For international orders, your package may be subject to customs fees, import duties, and taxes. These are determined by your local customs office and are the responsibility of the customer.

• Some products may ship directly from international suppliers, and customs declarations will be included in the shipment where required.

Tracking Your Order

• Once your order has shipped, you will receive a tracking number via email. You can use this to monitor the status of your shipment.

• If you do not receive a tracking number within the expected processing time, please reach out to us at info@ebetterway.com.

Returns and Refunds

• Please refer to our Return Policy for detailed information on returns, refunds, and exchanges.

Contact Us

 

If you have any questions about your order, please don’t hesitate to contact us at info@ebetterway.com. We’re here to help!

Important Notes

1. Global Shipping Transparency: Orders may ship from multiple warehouses to ensure faster delivery times and wider product availability.

2. Customs Awareness: Shipping from international suppliers may occasionally result in customs delays or additional fees.

3. Eco-Friendly Shipping: To minimize our environmental footprint, we consolidate orders whenever possible and partner with suppliers who follow sustainable practices.

Let me know if you’d like further customization! 😊