top of page

Ebetterway is committed to providing you with reliable and efficient shipping options. We understand the importance of timely delivery and strive to ensure your order reaches you in perfect condition and on time. Our shipping policy outlines our delivery options, timeframes, and costs. Shipping Options Standard Shipping Timeframe: 3-7 business days Cost: Free on orders over $50; otherwise, a flat rate of $5.99 applies Expedited Shipping Timeframe: 2-3 business days Cost: $12.99 Overnight Shipping Timeframe: 1 business day Cost: $24.99 International Shipping Timeframe: 7-21 business days Cost: Calculated at checkout based on destination and weight Order Processing Processing Time: Orders are processed within 1-3 business days, excluding weekends and holidays. Order Confirmation: You will receive an email confirmation once your order has been processed, including tracking information. Delivery Timeframes Standard Delivery: Please allow 3-7 business days for standard delivery within the United States. International Delivery: Delivery times vary based on location and customs processing. Please note that international orders may be subject to customs duties and taxes. Tracking Your Order Tracking Information: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier's website. Delivery Updates: For the latest updates on your delivery, please refer to the tracking information provided. Shipping Restrictions PO Boxes: We do not ship to PO Boxes. Please provide a physical address for delivery. Remote Locations: Delivery to remote locations may incur additional charges. We will contact you if this applies to your order. Lost or Delayed Shipments Reporting Issues: If your shipment is delayed or lost, please contact us at support@ebetterway.com with your order details. Resolution: We will work with the carrier to resolve the issue and ensure your order is delivered as soon as possible. Damaged Shipments Inspection: Please inspect your package upon delivery. If you find any damage, notify the delivery carrier and contact us immediately. Resolution: We will promptly arrange for a replacement or refund for damaged items. International Shipping Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Shipping Partners: We partner with reliable international carriers to ensure safe and timely delivery. Additional Information Holiday Shipping: During peak holiday seasons, please allow additional time for delivery due to increased demand. Contact Us: For any questions or concerns about your shipment, please contact our customer support team.

bottom of page